Terms and Conditions:
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Welcome to Odessey Products ("we," "us," or "our"). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.
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Delivery Timings:
1.1 The delivery timeframe is estimated to be 15-20 working days. Special circumstances such as extreme weather conditions, riots, or unfounded recipients may impact delivery timings. In such cases, orders may be considered delivered, and no refund will be issued.
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Discounts:
2.1 All discounts are determined by the Krishna Enterprises (odesseyproducts.com) team and cannot be combined.
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Address Change:
3.1 Changes to the recipient's address are free of charge if requested before dispatch. No changes will be entertained after dispatch, and orders will not be canceled. Krishna Enterprises (odesseyproducts.com) is not responsible for delivery issues due to faulty address information.
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Order Change:
4.1 Changes to orders are accepted with monetary adjustments before dispatch. No changes will be entertained after dispatch, and orders will not be canceled.
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Delivery Product:
5.1 Delivered products will be similar to those shown on the site but may not be exact replicas.
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Damaged Deliveries:
6.1 Reports of damaged products must be submitted within 15 days of delivery, supported by substantial proof.
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Rules for Delivery:
7.1 Delivery will be made according to the provided instructions. If the recipient is unavailable, the order will be considered delivered.
​Rules for Duplicate Orders:
8.1 Duplicate orders will be clarified with the customer before a decision is made. The final decision by Krishna Enterprises (odesseyproducts.com) will be considered final.
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Dealing with Fraudulent Customers:
9.1 Any fraudulent behavior may lead to order rejection or customer banning without explanation.
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Rules for Unfounded Recipient:
10.1 If the intended customer is unavailable, and strict delivery instructions are in place, the order will be considered delivered with no refund.
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Service Extension and Refusal:
11.1 Krishna Enterprises (odesseyproducts.com) reserves the right to extend services to any entity and may refuse service without providing a reason.
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Amendment of Terms & Conditions:
12.1 Krishna Enterprises (odesseyproducts.com) may amend its Terms & Conditions, with substantial changes notified through email or an announcement on the website.
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Cash on Delivery (COD):
13.1 a) COD is available and should be selected in the checkout form.
13.1 b) COD orders undergo email and telephonic verification before confirmation.
13.1 c) No demo or installation is provided by the delivery agent for COD orders.
13.1 d) On-spot returns of opened items will not be entertained.
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Orders and Payments:
14.1 Customers can place orders through the "Buy Now" or "Add to Cart" features.
14.2 We accept UPI, Cash on Delivery, Debit/Credit Cards, Paypal, and Paytm for payment.
14.3 Prices for our heating pads range from 500 to 2000 rupees.
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Shipping and Returns:
15.1 Shipping is handled by the merchant, and we offer free return within 7 days of delivery.
15.2 We currently only offer shipping within India.
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If you have any questions or comments about our Terms & Conditions, please email us at info@odesseyproducts.com.
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All product images on this website are copyrighted and the sole property of Odesseyproducts.com. All rights are reserved worldwide. You may not take, use, or copy any product image from this website. All disputes are subject to the jurisdiction of Jammu Courts Only (J&K). Information provided is for reference purposes only. For exact information, consult Professionals.
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